We believe you should always know the data we collect from you and how we use it, and that you should have the right control over both.
1. What Information do we Collect?
We collect and store any information you enter on instacrohns.com. Information we require for account registration and log-in includes:
Internet Protocol (IP) address used to connect your device to the Internet
When you are logged into your account, we collect information of your website use, this includes: Comments
We use third party software to collect information about your website use, this includes:
Page response times
Length of visits to certain pages
Page interaction information
Methods used to browse away from the page
This data is collated by Google and is linked to the website.
We use third party software to process payments for any merchandise, these include:
2. How we collect the information
When you sign up to an account, your information will be stored in a database on our servers. Other information that you input on the website will be collected in the same manner unless you are redirected to Ecwid or Payal. As stated above, please refer to the third-party companies that provide the transaction process. First and Third-Party Cookies are used to collect information about how you use our website. Please refer to Section 6 for more details.
3. How we store, use, share and disclose your personal information
Our company is hosted on the Wix.com platform. They provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix applications. They store your data on secure servers behind a firewall.
Payments made through Ecwid and PayPal are protected and may offer further support in the event of any problems which may occur during the transaction.
We are SSL Certificated which means that any personal information you input onto our website will be encrypted. We do not share your personal information with other companies beyond use for purchases. Website analytics are shared with Google.
Please be aware that while we and other parties work tirelessly to secure your data, please note that no computer system is completely secure so there is always a possibility that a third party could obtain copies of your data. We would recommend that you use a unique password for your Instacrohns account.
4. Why do we use this Information?
We collect personal information in order for you to set up an Instacrohns account, to process any purchasing transactions, and to contact you. We collect website analytics to better understand how our website is used so that we can improve our service.
We may contact you to notify you regarding your account, this may include:
troubleshooting problems with your account
to reset your password
to resolve a dispute
to collect fees or monies owed
to poll your opinions through surveys or questionnaires
to send updates about our company or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.
For these purposes we may contact you via email, telephone, text messages, and postal mail. Any communication made will be for the sole purpose of any of the above, we will not spam or abuse any information which is held.
6. Cookies and tracking technologies
In compliance with EU privacy laws, we may store information in relation to your visit in the form of cookies. Cookies are small text files that can be used to make a user's experience more efficient, this includes your browsing history, the pages you visit and the duration of time spent. We use Google Analytics, a popular web analytics service provided by Google, Inc.
The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google undertakes not to associate your IP address with any other data held by Google. Other cookies appear on our website through social media buttons. Please refer to Section 10 for more information.
7. Ability to withdraw consent
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org. This request will also result in your membership account being deleted, however if you have made any purchases on our website we may still store this for legal purposes.
9. Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com.
10. Third Parties & Social Media
Our community is not solely run on this website, other third-party applications are used including Instagram, Facebook, Twitter, YouTube, Outlook, PayPal & ecwid. We try to apply the above policies to all areas where Instacrohns is provided and want to make sure your data is a safe as possible, however we cannot be liable for any missus outside of this website. For more information on policies please see the below links;
Information was correct at the time of writing this document
Last updated: 04.Mar.2018